
ORM is committed to high standards
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We do all we can to ensure that fundraisers, volunteers and fundraising contractors working with us to raise funds comply with good practice
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We comply with the law including those that apply to data protection, health and safety and the environment
ORM is honest and open
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We tell the truth and do not exaggerate
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We do what we say we are going to do
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We answer all reasonable questions about our fundraising activities and costs.
ORM is clear
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We are clear about who we are, what we do and how your gift is used
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We give a clear explanation of how you can make a gift and amend a regular commitment
ORM is respectful
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We respect the rights, dignities and privacy of our supporters and beneficiaries
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We will not put undue pressure on you to make a gift and if you do not want to give or wish to cease giving, we will respect your decision
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If you tell us that you don’t want us to contact you in a particular way we will not do so
ORM is fair and reasonable
ORM is accountable
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If you are unhappy with anything we’ve done whilst fundraising, you can contact us to make a complaint
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We have a complaints procedure, a copy of which is available on request
A huge Thank you from the ORM team for all your help and assistance
Every Little Helps!
